Student Resources Online

UGA Online works collaboratively across UGA to ensure student resources for all students learning online. Whether you are in a fully online program or taking an online course, each resource section below provides the information you need to access student support at a distance.

Your Online Classroom

Your online classroom is in a learning management system (LMS) that UGA uses as the primary software for delivering distance education. Faculty have the flexibility to utilize additional online learning tools to help make learning engaging, interactive, and to provide an enriched online learning experience for students. Get an overview of UGA's learning management system, e-Learning Commons (eLC),  in this brief video to learn how to access and interact with course content.


An Introduction to UGA's LMS your online classroom.

Academic Advising

Online programs each have their own process for advising, but all are committed to working with you to identify your goals, your unique path and ultimately guide you through to graduation. To connect with a program advisor, click request info and choose your program of interest.

If you are a UGA student taking one or more online courses, meet with your academic advisor in your school or college every semester. Be sure to schedule your appointment as early as possible. You can see the available appointments for your advisor in SAGE

Advisors play a key role in the academic life of online students. Once admitted, students are assigned an advisor. The process for advising is tailored per program to provide the best experience for you. Advisors provide information and advice to help you identify the best sequence of courses, policy and procedures, and provide guidance throughout your experience.

In graduate programs with a thesis requirement, the graduate advisor also guides your research from beginning to degree completion. This includes detailed conversations about research interests, professional goals and aspirations and establishment of a graduate committee.

Financial Advising for Graduate Students

The Graduate School offers a FREE Financial Education Program to all UGA Graduate students. To learn more or to request a workshop, please contact

Graduate Student Financial Education Program website.

Disability Resources

We are committed to providing equal educational opportunities and a welcoming academic, physical and social environment for all students with disabilities. The UGA Disability Resource Center (DRC) assists the University in fulfilling its commitment to educate and serve students with disabilities.

To request services and learn what documentation you will need to provide, visit the Disability Resource Center website or call 1 (706) 542-8719. Once you have registered for services, the Disability Resource Center will ensure that the necessary technology and accommodations are made for you.

Financial Aid

UGA has financial aid counselors who will assist you in finding the best available options to help finance your degree. Various types of aid including corporate or military assistance, grants, loans and scholarships are options. Contact UGA's Office of Student Financial Aid to view a comprehensive list of available financial aid resources or call 1 (706) 542-6147.

Corporate Assistance

Consult your employer about the availability of tuition reimbursement or tuition assistance programs.

Grants and Loans

U.S. Federal Student Aid, a part of the U.S. Department of Education, is the largest provider of student financial aid in the nation. Visit the Federal Student Aid website to explore your options and to access the free online FAFSA application.


HOPE, and Zell Miller scholarships also apply to online courses for undergraduates. Visit UGA’s FAFSA information page for more information.

Graduate and undergraduate students may research and apply for various academic, need-based, merit-based or other achievements to help pay for their education expenses and generally do not require repayment. For example, the American Institute of CPAs sponsors a number of scholarships for students pursuing degrees and careers in Finance and Accounting. The Distance Learning scholarship is offered twice a year with deadlines on March 15 and October 15. 

UGA students are encouraged to use Scholarship Universe to search and apply for scholarships. 

UGA Student ID Card

Having a student ID can provide numerous benefits such as access to professional conferences, discounts on shopping, events, activities and programs. Many businesses offer student discounts for you to receive a reduced or free product or service by showing your student ID. The UGA OneCard is the official University of Georgia identification card for students, faculty, staff, official campus visitors, and their dependents.

UGA Online Students may order the Student UGA OneCard. This ID is the same ID all UGA Students are issued. You may find many merchants who will offer student discounts upon presentation of this Student Identification Card.

You can order your UGA OneCard online. The cost is $30.00. You will upload a photo of your government-issued photo ID and a passport-style headshot photo. Upon approval, you will receive an email with a payment link. After you submit your payment, you must send an email to with your mailing address so that we will know to ship your card to you.

If your address has changed, please update your records with the UGA Registrar's Office. 

Services that require the photo UGACard may also require assessment of additional student fees that aren’t normally assessed to Online Students, so please check with the service provider you are interested in. Please visit the UGA card website for more information.

Academic Support

Free academic support is available to undergraduate students enrolled in online courses through Peer Tutoring and Academic Coaching. Students can book tutoring appointments and check-in for drop-in through Penji and select a location either in-person or online. Academic Coaching appointments can be booked online here. For more information, including instructions on how to book an online appointment, visit the Division of Academic Enhancement’s website or call (706) 542-0163.

Career Center

The Career Center's Events Calendar contains information on upcoming events like career fairs and networking opportunities that may be of interest to you, and there is a separate Alumni Events page with events specifically catered to alumni.

Career Consultations

The UGA Career Center has resources for undergraduate students, graduate students, and alumni. These pages contain information on who you should talk to at the Career Center for advice and assistance, as well as tools to help you stay connected and find career opportunities. Call the Career Center at 1 (706) 542-3375 to schedule an appointment with a Career Consultant.

Online Career Self-Assessments

The Career Center has a number of assessments that can help you plan your course of study and determine your career path. They can help you:

  • Assess your interests, personality, values and skills
  • Demonstrate links between degrees and careers
  • Explore and analyze occupational paths
  • Create a career plan

Virtual Career Fairs and Networking Events

Both in-person and virtual career fairs are available to UGA students and alumni. The Career Center maintains a calendar of upcoming career fairs. UGA also offers a free series of online networking events for UGA students and alumni.

Career Webinars and Job Search

Career webinars are free and provide tips for enhancing your professional career. As a student, you will also have access to Handshake, a site dedicated to job opportunities for University of Georgia students and alumni.

Interview Prep

Mock interviews are facilitated by one of UGA's Career Consultants Scheduling and are an excellent way to build confidence before your next real interview.  To schedule a mock interview, call 1 (706) 542-3375.

You can also learn what employers have to say about certain career-related topics by following our Career Center on Twitter @UGACareerCenter and searching #UGAjobchat.

Online Resume Creator 

As a UGA student you will have free access to an online resume creator, Optimal Resume. This career management platform helps you create, present, and share your professional credentials.

UGA Library - Distance Learning Services

The UGA Libraries offer online faculty and students distance learning services. There is a UGA librarian designated to helping distance learners. Our library supports online students and faculty through eReserves where you can get assistance with research questions, locating materials, one-on-one assistance, document delivery, and much more!  Contact UGA's Distance Learning Librarian, John Prechtel with your questions about library resources and services at or call 1 (706) 542-3472.

Watch the 3 Part webinar series on Library Resources on YouTube. The first of the series is UGA Library at a Distance - the Basics; the second of the series is Library at a Distance, Part 2 - Introduction to Citation Managers, Part 3 is titled: Library at a Distance: Finding Research at a Distance.


Library Resources

Complaints Procedures

The University of Georgia seeks to resolve concerns and complaints in a fair and prompt manner. Before pursuing external options, exhaust all internal avenues of complaint resolution by first visiting the University of Georgia Division of Student Affairs Complaints and Appeals page. Complaints about grades or student conduct should be submitted to the university and may not be appealed to the SARA portal agency. 

More detailed information about the SARA student complaint process can also be found on the NC-SARA website and in the NC-SARA manual.

Complaints should be filed with the SARA State Portal Entity for Georgia unless you are located in CA or MA.

Georgia Portal Entity Contact
Adam Hawk, GA-SARA Coordinator
Georgia Nonpublic Postsecondary Education Commission (GNPEC)
2082 East Exchange Place, Suite 220
Tucker, GA 30084
(770) 441-3232

Bureau for Private Postsecondary Education
*Only for institutions regulated by BPPE. Currently, there is no agency for complaints in California for public or non-profit out-of-state institutions.


Current or prospective University of Georgia students with a concern directly related to online learning may call the Office of Online Learning toll free at (844) 842-3894 or submit a complaint via email to

In the unlikely event that a complaint cannot be resolved through the University of Georgia process, students may file a complaint with their resident state licensing authority. Georgia residents may complete the Georgia Nonpublic Postsecondary Education Commission Authorized School Complaint form.

If you live outside of Georgia, contact information for your state can be located in the Directory of State Authorization Agencies and Lead Contacts (.pdf)

Complaints that are not resolved after all University avenues have been exhausted may also be filed with the Southern Association of Colleges and Schools Commission on Colleges.

SACS policies and information for filing a complaint (.pdf) 

UGA Mentor Program

The UGA Mentor Program provides an opportunity for students to search and request an experienced UGA alumni mentor using a variety of search criteria, including identity, industry, and more! Finding a UGA mentor narrows down the world of possibilities to meaningful connections.

If you’re not sure where to start, there are guidelines, icebreakers, and resources on the UGA Mentor Program's website to help you along the way. To learn more and get started, visit

Well-being Resources

UGA’s Well-being Resources include a broad range of clinical and non-clinical programs and services to promote student well-being and success. Including the departments of Student Care and Outreach, the Disability Resource Center, Testing Services, Recreational Sports, and the University Health Center (which also includes Counseling and Psychiatric Services (CAPS), Health Promotion, Relationship and Sexual Violence Prevention (RSVP), and the Fontaine Center), in addition to well-being partnerships with units across campus, this initiative offers digital, virtual, and in-person engagement and services to support students’ physical, social, financial, community, and career well-being needs. Visit for digital-virtual resources for more information! 

UGA Online Contacts

You don't have to be on campus to find help at the University of Georgia. Here is a list of contacts to help you navigate through your educational journey at UGA.

Office of Online Learning
Email Phone 1 (844) 842-3294

Financial Aid
Email Phone 1 (706) 542-6147

Graduate Admissions
Email  Phone (706) 542-1739

Undergrad Admissions
Email Phone 1 (706) 542-8776

Military and Veteran Support
Email Phone 1 (706) 542-7872

State Authorization and Online Student Support Services
Email Phone 1 (844) 842-3294

Bursar's Office (Student Accounts)
Email Phone 1 (706) 542-2965

Registrar's Office (Student Registration & Academic Records)
Email Phone 1 (706) 542-4040