Online Learning Staff

Courtney Alford-Pomeroy

Digital Marketing Professional
Courtney’s background in journalism has laid a foundation for a career spanning newspapers, marketing and digital development. Her work has been recognized in many areas, including national awards in interactive media, issues management, integrated marketing and social media. At the University of Georgia, Courtney is focused on enhancing the digital brand for UGA Online through online advertising and search, including SEO and SEM. Certified in Google Analytics and AdWords, she is adept at conversion funnel analysis and digital strategy.

Stephen Balfour

Director
Dr. Balfour leads Online Learning in continuing to provide high-quality graduate and undergraduate classes and degree programs for the University of Georgia. He held positions at Texas A&M University for 24 years, with experience in project management, strategic planning, and development services for online courses and programs. He is also an experienced consultant for grants and contracts involving technology to enhance distance learning.

Stephen Bridges

Instructional Designer/Lead Multimedia Developer
Before joining the Office of Online Learning in 2014, Stephen served as a video producer with UGA's Center for Teaching and Learning for 10 years. During his time with CTL, Stephen worked with faculty to produce award-winning educational videos. He also helped produce live event coverage of UGA sporting events with Daktronics for over 7 years. Graduating in 2006 with an ABJ from UGA's Grady College of Journalism, Stephen received a Masters with Distinction in Learning, Design and Technology from UGA's College of Education in 2016.

Nancy Byron

Marketing and Communications Manager
Nancy has over a decade of experience in marketing and communications. She holds an MBA and a Graduate Certificate in Media Analytics from the University of Georgia. She works collaboratively with leadership and colleges across UGA to conduct market research, drive brand awareness, and lead the marketing and communications strategy that drives quality enrollment for online programs.

James Castle

Lead Instructional Designer
James has worked in the field of education for twelve years, both as a classroom teacher and instructional technologist. As the lead instructional designer at the Office of Online Learning, he works to guide the instructional design team to develop high-quality online learning experiences for students. James earned his Master's degree in Human Resources and Organizational Development and his Bachelor's degree in Journalism from the University of Georgia. He also earned an Educational Specialist degree in Instructional Technology from Georgia Southern University.

Tamika Gresham

Administrative Manager
Tamika has provided more than 12 years of financial, administrative, personnel, and HR support for UGA faculty, staff, and students. As the departmental administrative liaison, she partners with HR and Finance professionals in central offices and across campus to adequately staff, plan, organize, and implement administrative procedures. She also oversees the daily support operations of the Office of Online Learning and welcomes every opportunity to assist others.

Amy Ingalls

Instructional Designer
Amy is a passionate educator who believes in accessibility and equal access to education for all. A part of the original UGA Online Learning team, Amy has extensive experience in developing, designing, and supporting impactful online courses at the undergraduate and graduate levels. Outside of her work at UGA, Amy has experience as a library media specialist and technology instructor in K12 classrooms. As an instructor, a course developer, and a human, Amy believes that online-delivered courses remove barriers to education and the pursuit of education is a part of our mission at UGA.

Paul Mittelhammer

Enrollment Coach
Paul is an experienced college admissions counselor, former Director of Admissions and Dean of Enrollment Management at Huntingdon College and most recently worked for the Council for Adult and Experiential Learning. At the University of Georgia, Paul assists future online students interested in enrolling in online programs. He serves as a guide and resource for students as they begin their educational journey online.

Jean-Pierre Niyikora

Instructional Designer
Jean Pierre earned his PhD in Curriculum and Instruction at Indiana State University, Master’s degree in Electronics and Computer Technology from Indiana State University, and Bachelor’s degree in Electronics from University of Eastern Africa-Baraton. His research analyzes how mobile devices (laptops) are used for instruction in an engineering institution of higher education. He has more than eight years of experience of teaching in higher education. He taught different courses including Web Programming with Java; Computer Mathematics with Excel and Visual Basic Application, Communication in the Digital Age, Classroom Computer Use, Solid State and Devices, Fundamentals of Electronics, Electronics Fabrication, Practicum in Electronics, Computer Tools and Electronics Drawing. Prior to joining the Office of Online Learning, Jean-Pierre served as an instructional designer at Northern State University for 4 years, as well as an adjunct professor of online courses.

Sharon Shannon

Student Support Services & State Authorization Coordinator
Sharon’s 23-year student services career spans across middle school, the Technical College System of Georgia, and higher education. She has worked as Executive Assistant for the Vice President of Academic Affairs at Central Georgia Technical College, as an Academic Advisor and Coordinator of Advising for the UGA Grady College of Journalism, and she currently manages the state authorization process, ensures student access to online resources, and identifies ways to increase and improve support services for UGA’s online student population. She received recognition for excellence in advising at UGA, and multiple national awards for her work as advisor for the UGA student organization, the National Association of Black Journalists. She earned an ABJ degree from the University of Georgia and is pursuing a Master’s in Public Administration from Georgia College and State University.